Privacy policy

This policy describes how we collect use, store and disclose your personal information in accordance with our legal obligations, including under the Privacy Act 1988 (Cth) (Privacy Act).

In this policy, when we say:

we, our or us – we mean Teach Us Consent Global Limited (ACN 653 142 664).
you – we mean you, the reader of this policy.

The Privacy Act contains exemptions and permitted general situations in relation to certain acts undertaken, including in relation to employee records, legal claims and litigation and related bodies corporate. Where appropriate, we make use of relevant exemptions in the Privacy Act.

We may modify this policy from time to time by publishing updates on our website. We encourage you to check our website periodically to ensure you are aware of our current privacy policy. We may also update individuals about how their personal information is collected and handled over the course of our relationship with those individuals.

What personal information do we collect?

Personal information includes information or an opinion (whether true or not) about an identified or a reasonably identifiable individual.

The information below identifies the types of personal information that we may collect and hold about you.

Personal and contact details

This may include your name, age or date of birth and email address.

Information we collect about your interactions with us, including digital and/or behavioural information

This may include:

  • information regarding your evaluation of the website, resources and content;
  • information to identify the devices and IP addresses and ISPs you use to access our website or online services; and
  • information that we generate about how you use the website and newsletter.

Government issued identifiers and identification documents

Your tax file number, Medicare card, passport or drivers’ licence, or any other local or foreign government issued identity documents.

Sensitive information

This may include:

  • criminal history, racial or ethnic origin, religious or philosophical beliefs, sexual orientation and any trade union membership which may be collected during the recruitment process, in the course of your employment with, in connection with the provision of contracted services to us, or as otherwise relevant to our relationship or engagement with you.

If you apply for a role with us, information relevant to your potential working relationship

Your work history, working with children’s checks, police checks, reference and background check information, CVs, identity verification information, information about your right to work in Australia and union information.

If you are a current or former employee, contractor, or office holder, other information as necessary and relevant to your employment (or engagement)

Emergency contact details, information about remuneration and benefits and information about your performance, training and development, complaints.

If you are a supplier, or if you visit or access our sites

This may include:

  • information regarding the purpose and times of your visitation at our sites or premises;
  • information we may require to onboard you to our systems and processes and/or provide you with access to our sites or premises;

Other personal information made available to us from time to time, including via interactions with us

How do we collect your personal information?

We generally collect your personal information directly from you, for example when you:

  • enquire about, apply for, or use our website;
  • register for our newsletter;
  • complete evaluations of your experience on the website or the content;
  • complete the contact form;
  • communicate with us through any means (eg in person, or via email, chats or social media platforms); or
  • interact with our website, content, newsletter or promotional activities, including those that request donations.

In some circumstances we may collect your information from third parties (eg our related companies, third party service providers and other organisations that we partner with). This may include:

Your representatives

Any persons you have appointed as your representatives, such as your legal adviser, guardian or those holding your power of attorney.

Verifiers

Third parties that assist in verifying information about you, including:

  • your current or former employer, to verify your employment status or identity, or previous performance; and
  • other third parties (recruiters, previous employers, referees and CV checking agencies) that we may use to conduct background and ID checks and/or who can assist us in our assessment of your suitability for a role.

Publicly available sources

Including from:

  • online forums, websites, Meta, LinkedIn, X, YouTube or other social media (eg if you use social media to make a complaint); and
  • public registers (eg [registers held by ASIC, ACNC or Land Registry Services]).

Recruiters, previous employers, referees and CV checking agencies

When you apply for a job or position with us, we may collect information about you from relevant third parties who can assist us in our assessment of your suitability for a role.

Why do we collect, use and disclose your personal information?

In general, we use your personal information to enable us to conduct our business. We may use or disclose your personal information where we are permitted to do so under applicable laws, and/or where we have received your consent.

Engage with you as a user

To provide you with, and manage the content and resources, including the newsletter, you or your business obtain from us, including to communicate with you and provide you with other administrative related information and content for which you have registered.

Engage with you as a contractor / service provider

To engage with you in connection with products or services provided to us, including to enable access and use of our systems and facilities, communicate with you and provide you with other administrative related information.

Manage our operations and improve our business

To:

  • deliver our content and resources;
  • respond to enquiries and complaints; and
  • conduct marketing, fundraising and research activities.

Comply with legal obligations

To comply with laws and assist government or law enforcement agencies where we are required or authorised to do so.

Manage security and risk

To manage our security and risks, such as supporting the management of our information security and network procedures to prevent cyber-attacks, unauthorised access and other criminal or malicious activities.

Information collected for recruitment or employment purposes

If individuals apply for a role or position with us, to determine whether to make an offer of employment or engage individuals under a contract including to contact individuals when we may need to tell them something important about the prospective employment/engagement or request for additional information.

Direct marketing

From time to time, we may also use or disclose your personal information to tell you about offerings, content, and services we think may be of interest to you (including in our newsletter), but we will stop if you ask us to. You can opt out of receiving marketing material from us by emailing newsletter@teachusconsent.com.

We may contact you by various means, including by mail, telephone, email, SMS or other electronic means, such as through social media or targeted advertising.

Data analytics

To carry out data analytics activities to help us personalise your experience, develop insights, enhance our research, policy, engagement, and interventions. Your data may be collected and disclosed to third parties and aggregated with other sources of information.

Other purposes

We may also use individual personal information for any other purposes identified at the time of collecting personal information.

Who do we share your information with?

We may share your personal information with the parties identified in the list below.

Third party suppliers

This may include:

  • auditors, lawyers, accountants, consultants, insurers and re-insurers;
  • service providers that assist us to identify, investigate or prevent fraud or other misconduct;
  • organisations that we partner with to provide services and products; and
  • providers of data related services.

evaluators, data collection and monitoring agencies

Third parties that assist in verifying information about you

Including:

  • your employer, to verify your employment status or performance; or
  • other third parties (recruiters, previous employers, working with children check databases, referees and CV checking agencies) that we may use to conduct background and ID checks and/or who can assist us in our assessment of your suitability for a role.

Government agencies, law enforcement and regulators

This includes government agencies, regulatory bodies, law enforcement agencies, or any other person as required, authorised or permitted by law.

Persons with an interest in our business

Anyone to whom our assets, businesses or securities (or any part of them or an interest in them) are or may be transferred (including their advisers and representatives).

Offshore disclosure of your personal information

We may disclose your personal information to recipients outside of Australia for the purposes referred to in this policy, including the United Kingdom.

Automated Decision Making

We do not currently use any automated decision making based on any personal information provided to us by use of a computer program. In the event this changes, this policy shall be updated to reflect the type of automated decision making.

Using our website, electronic messages and cookies

We may collect and store information about your use of our website, such as which pages you visit, the time and date of your visit and the IP (internet protocol) or MAC (media access control) address assigned to your device.

We and our ISP also collect information such as the pages you access on our website, the documents you download, the amount of time you spend on a page or viewing a webinar, which links you use to access our site and the type of device and browser you use. This information is aggregated and used for system administration, to improve the services we offer you and for statistical, website development and functionality purposes.

We may also use cookies to collect information about your activity on our website so that we can send you information we think may be of interest to you.

When cookies are used on this site, they store information about your visit, which may include a unique identifier or value to indicate whether you have visited a webpage. We may use this to identify you when you engage with our website more than once.

Most internet browsers are set up to accept cookies. If you do not wish to enable cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer.

If you click through to our website from any newsletter, invitation, update or other email or message we send to you, we may identify and collect information relating to your subsequent and previous use of our website, such as which pages you visit and for how long.

We will hold that information and, subject to your communication preferences, we may contact you in relation to those insights or service areas. If you do not want to receive marketing emails from us or want to unsubscribe from the newsletter, you can opt out at any time using newsletter@teachusconsent.com or by unsubscribing at this link: https://unsubscribe.convertkit.com/5quq8go77zt7hnzv3ezc6h9mlvl44tn.

How do we store and keep your information secure?

We may hold your personal information in either electronic or hard-copy form. We use a variety of physical and electronic security measures to keep your personal information secure from misuse, interference, loss or unauthorised access, use or disclosure. For example, we employ firewalls, secure databases, password protect our IT systems, use anti-virus software and use cyber security services.

However, we cannot guarantee the security of your personal information. The internet is not a secure environment. If you do use the internet to send us any information, including your email address, please be aware that it will be sent at your own risk.

Our websites and electronic communications may contain links to other websites operated by third parties. Unless expressly stated otherwise, we are not responsible for the privacy practices or the content of those linked websites. The privacy policies that apply to those other websites may differ from our privacy policy, so we encourage individuals to read them before using those websites.

Accessing or correcting your personal information

You have rights under the Privacy Act and Spam Act 2003 (Cth) to (as applicable):

  • request access to personal information we hold about you;
  • ask us to update or correct any information that is inaccurate, incomplete or outdated; and
  • opt out of receiving direct marketing communications from us.

You can do any of these things by contacting our Privacy Officer at adam@teachusconsent.com. We try to make your information available within 30 days after you ask us for it.

If you request access to your personal information or ask us to correct or update information about you, we may need to verify your identity. In some circumstances, there may be a valid reason for us to deny your request to access or correct your information. If we do this, we will tell you why.

Making a Complaint

If you think we have breached the Privacy Act, or are not happy with our response or how we handled your query (including our response to your request to access or correct your personal information) or how we have handled your personal information, you can contact us at hello@teachusconsent.com.

If you are not satisfied with the outcome of any internal investigation we conduct, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at enquiries@oaic.gov.au or on 1300 363 992. More information is available on the OAIC’s website at https://www.oaic.gov.au/.

Continuous Improvement and Policy Review

Teach Us Consent is committed to continuously improving our privacy policy and practices. We regularly review this policy, and make necessary adjustments to improve our approach and meet the evolving needs of the organisation and the individuals we engage with. This policy will be reviewed annually.

Last updated: 25 May 2025