Chanel Celine Contos ABN 38 496 902 693 trading as Teach Us Consent (Teach Us Consent, us, we, our) takes your privacy seriously and is committed to responsible privacy practices.
What is personal information?
Some types of personal information are designated as ‘sensitive information’, which are subject to additional protection under the Privacy Act or the GDPR. For example, these can include information about your health.
What types of personal information do we collect?
The types of personal information we collect about you will depend on the purpose for which the personal information is collected. This can include:
Generally, we will not collect sensitive information about you.
If we receive unsolicited personal information about you or someone else (for example, through the submission of a testimony), we will de-identify the information and/or delete it as soon as reasonably practicable.
We also collect technical information and general analytics arising from your use of the Teach Us Consent website.
How do we collect personal information?
We collect your personal information directly from you, including when you:
Where it is reasonable and practicable to do so, we will only collect personal information about you from you directly and from third parties.
Can you choose not to disclose your personal information?
If you contact us to make a general enquiry about Teach Us Consent, you do not have to identify yourself or provide any personal information. Alternatively, you can also notify us that you wish to deal with us using a pseudonym.
However, if we are not able to collect personal information about you, we may not be able to provide you with the information or assistance you require. For example, we will not be able to send you information you have requested if you have not provided us with a valid email address or telephone number.
How do we use your personal information?
In general, we use your personal information for purposes connected with our business.
Some of the specific purposes for which we use your personal information are as follows:
We may also use or disclose your personal information for other purposes to which you have consented, or as otherwise permitted or required by law.
We will only use personal information about you if we have a lawful basis to do so, for example:
We may use or disclose your personal information:
Technical information and general analytics is used for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are on our website, and to improve our website.
To whom do we disclose personal information?
We may disclose your personal information to third parties in connection with the purposes described above (see the “How do we use your personal information?” section).
This may include disclosing your personal information to the following types of third parties:
If we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose of disclosure and in a manner consistent with applicable laws, for example (where commercially practical) by including suitable privacy and confidentiality clauses in our agreement with a third party service provider to which we disclose your personal information.
Direct marketing communications
We will only send you direct marketing communications (either through mail, SMS or email), including offers any news about Teach Us Consent and information about events organised or promoted by Teach Us Consent, where you have consented to do so.
You may opt-out of receiving direct marketing communications at any time by contacting us or by using opt-out facilities provided in the direct marketing communications.
Does personal information leave Australia?
We store personal information in servers located in Australia. We may disclose your personal information to overseas recipients, such as to our IT suppliers.
Except where an exception applies under the Privacy Act or other relevant legislation, we will take commercially reasonable steps to ensure that overseas recipients to whom we disclose personal information do not breach the Australian Privacy Principles stated in the Privacy Act in relation to such information.
How do we protect your personal information?
We will take reasonable precautions to protect your personal information from misuse, loss, or unauthorised access, modification or disclosure. However, as the Internet is inherently insecure, we cannot guarantee the security of transmission of personal information you disclose to us online. Accordingly, you transmit your personal information to us online at your own risk.
Please notify us immediately if you become aware of any breach of security.
How long do we keep your personal information?
How can you seek to access and correct personal information we hold about you?
You may seek access to personal information we hold about you by contacting us as described in the “How to contact us” section below.
We will provide access to that information in accordance with applicable legal requirements, subject to certain exemptions which may apply. We may require that the person requesting access provide suitable identification and where permitted by law we may charge a fee for giving access to your personal information.
If you become aware that any personal information we hold about you is incorrect or if you wish to update your information, please contact us as described in the “How to contact us” section below.
How you can complain about a privacy issue
You may make a privacy complaint in relation to personal information we hold about you by contacting us as described in the “How to contact us” section below.
If you make a privacy complaint, our Privacy Officer or another suitable staff member will investigate the matter and attempt to resolve it as soon as reasonably possible (usually within 30 days of receipt of the complaint).
If you consider your concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements you can contact:
Individuals located in the EU
If you are located in the European Union, you may have the following rights:
We may ask you to provide suitable identification when you seek to exercise any of these rights.
Local exemptions and inconsistency with law
Where local laws allow for an exemption to compliance with certain legal obligations (for example, the employee records exemption in Australia), we may rely on such an exemption.
How to contact us
If you have a query, concern or complaint about the manner in which your personal information has been collected or handled by us or would like to request access to or correction of the personal information we hold about you, please contact using the details provided below:
Attention: Privacy Officer
Last updated: 7 November 2021